Ruth Corcoran, Author at Corcoran Communications - Page 2 of 3

Using Facebook Pixel to Increase Sales

Wednesday, January 31st, 2018

Facebook Pixel is an important analytics tool that helps users better understand how to engage with customers and drive meaningful action. Simply put, the Pixel is a piece of code applied to your website. When the Pixel is installed, you can better measure the effectiveness of your Facebook ads and allocate marketing spend accordingly.

Facebook Pixel is a great tool for re-marketing

Have a lot of web visitors that don’t convert to sales? Facebook Pixel will enable you to track this, learn more about your visitors, and then target those visitors with new ads and offers. This is referred to as re-marketing or re-targeting. You can improve your social media marketing by creating your own custom audience from website traffic and enhancing ad delivery to your best targets. Pixel provides the data you need to optimize your ads and focus on qualified leads. By monitoring how people interact with your website once they view your ad, you can get insight as to which type of ads get your desired results. You will soon be developing more effective ads. Set up Facebook Pixel today for a more focused Facebook advertising effort.

Steps to setting up Facebook Pixel

Create a Facebook Pixel.

Go to your Ads Manager and click on the menu button at the top of the page. Click “Pixels.”

Then click “Create a Pixel.”

Enter a Pixel name and click “Create.”

Add a Facebook Pixel to your website.

Once the Pixel is created, you will have to select an option for installation instructions. You can install the code yourself, have the instructions emailed to your web developer, or select that you use an integration or tag manager. Choose an installation option and follow the directions.

Track important actions

Once Pixel is active, you can track certain actions on your site. This can include people visiting certain pages, such as a particular service or a blog. People who place items in a shopping cart, but never complete the purchase. Even people who are frequent site visitors, but never take any action. You can easily set up events on your website while completing the installation process. Events can include purchases, leads, searches and content views among other things. You can access your Pixel analytics from the Pixel page in Ads Manager.


Need help? Get it with Facebook Pixel Helper!

The Facebook Pixel Helper is a Chrome plugin you can use to see if there’s a Pixel installed on your website, check for errors and understand the data you are collecting. Facebook Pixel Helper can also help troubleshoot any problems and make sure your pixel is working properly.

You need to have the Chrome web browser to get the Pixel Helper

  • Go to the Chrome web store, search for Facebook Pixel Helper and click “+ Add To Chrome.”
  • Click “Add Extension” and you’re ready to go.

Need help with your social media marketing and ad management? Contact Corcoran Communications today!





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Finding social media influencers

Wednesday, January 3rd, 2018

You may not realize it, but social media influences much of what we do, from our purchasing habits to our political views and so much more. Chances are you’ve seen recommendations from a social media influencer, but maybe you didn’t realize you were following an influencer. An influencer can be anyone with credibility, industry specific knowledge and a following of target consumers. Social media influencers help persuade their followers to buy certain products, attend certain events and support particular brands. They are experts at influencing their followers via their social media channels.

Celebrity Influencers

We often see celebrity and athlete influencers such as the Kardashian and Jenner sisters endorsing products to their fans through Instagram or other social media platforms. They have a large following and a broad reach. They may promote anything from cosmetics and accessories to diet products. Famous celebrities can charge big bucks for endorsement posts and photos. While you may not be able to afford Kylie Jenner or Michael Jordan, there are less notable influencers that can fit your budget.

Micro Influencers

Many lesser known, or micro influencers can be just as valuable to a particular brand. They may partner with a business or brand in exchange for product, rather than cash payment. Many regular people have become online celebrities through their high level of engagement on social media. No matter who you select as your social media influencers, you need to be sure they match your brand’s mission and goals. Social media influencers need to have established credibility within a specific industry. For instance, if you’re selling fitness equipment, they need to be knowledgeable of the industry and products, such as a personal trainer.

What to look for in a social media influencer

First and foremost, your influencers need to be relevant to your business or industry segment. Their audience needs to be appropriate for your brand and your goals. When researching potential social media influencers, play close attention to their social media engagement. Are they telling their fans and followers what to buy, what to watch or where to go? How many followers do they have and how engaged are their followers? When they post content, how many likes are they getting, how many comments, how many shares and retweets, how many post clicks? A social media influencer should already have a captive audience that they’ve developed over time. Successful influencers will have built credibility and respect within their following. Your ideal influencer will have a loyal audience, captivating content, a high level of engagement and a broad reach.

Four types of social media influencers

  1. Celebrities – 1 million + followers
  2. Macro Influencers – 500K – 1 million followers
  3. Middle Influencers – 100K – 500K followers
  4. Micro Influencers – 1,000 – 100K followers

Tools to help you find social influencers

  • BuzzSumo – BuzzSumo is a tool used by many national brands. It has a search that can help you find key influencers in any topic area or location. The tool can filter influencers and shares by reach, authority, influence and engagement. It will also enable you to see what they share and how they share it.
  • Klear – Klear influencer marketing software allows you to easily find influencers in any category and location in the world across Instagram, Twitter, YouTube and blogs.
  • Followerwonk – This Twitter analytics tool allows users to gather and analyze information on Twitter users.
  • Traackr – This platform enables you to discover the right people to engage for your promotional, lead generation and social media initiatives. Traackr works with many national brands.
  • Klout – A tool that helps you find well-known influencers. Klout will help to research, manage and engage influencers.
  • Hootsuite – Hootsuite can search streams to help you locate social media influencers by monitoring conversations pertinent to your industry, products or services.

Interviewing influencers

When interviewing potential influencers be sure to ask for testimonials and case studies. What has worked best for them in the past? Ask for data showing their ability to covert followers to customers. Also request information as to their experience and what makes them a thought leader in your particular industry. Ask to see samples of their creativity in developing graphic and video posts. Work out a compensation package that works for both your brand and the influencer. Whether it is cash payment or product, the relationship must create value for both you and the influencer.

For more information on how influencer marketing may be able to help you increase revenue for your business, contact Corcoran Communications. Our digital marketing firm provides social media services including social media consultation, social media management and content creation.





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When family and business collide

Monday, December 18th, 2017

Since this blog is in its early stages with the launch of our new website, I wanted to write a bit about myself, my son and our crazy life as an introduction. It’s all about family and business. I recently welcomed my son, Greg Quinn, as a partner in my marketing business. It’s now a true family business and I’m excited to take this journey with him. There’s never been a dull moment in our mother son relationship and I’m sure that won’t change anytime soon. I started Corcoran Communications in 2000 when he was in junior high. I’m not sure he even knew what type of work I did at the time, because he was too busy driving me crazy. We butted heads about everything during his teen years. He thought it was my job to make his life miserable, so he made it his full time job to make sure my life was just as miserable.

The early years

Greg and I got along best when he was very young. We always had a special bond. I divorced his father (a real asshole) when he was in kindergarten. He quickly became the man of the house and helped to take care of his little sister, Katie. Greg never forgot the day his dad moved out. His dad said “see you later” as he left for a fellow kindergarten classmate’s birthday party at Buzzy’s Bazaar. When we got back from the party, his dad had packed up and left. I don’t think Greg ever really forgot that.

The Philadelphia Eagles helmet

I worked two and sometimes three jobs just to make ends meet when he was young, juggling family and business. I worked full time at a bank, part time as a waitress and usually had other odd jobs, such as babysitting just to earn extra money. That first Christmas without his dad was pretty sad. We were broke and I decided to make and sell holiday gift baskets just to have enough money to buy presents for Greg and Katie. Greg really wanted an official Philadelphia Eagles football helmet, and they were not cheap. I made enough money from the baskets to get him that helmet and he still has it today. It comes out for the really important games.

Greg learned from early on the importance of family and business. He saw firsthand that you need to work very hard to get anywhere in life. We never had much extra money, so we were creative with having fun. We’d pack a lunch and travel to every playground in the area for picnics. We’d make a day of walking to the public library and to Blockbuster to rent movies. We were short on money for his 5th birthday, so I built him a large pirate ship out of cardboard for the Captain Hook-themed party he wanted. The kids loved it. There was always laughter in our home. I can remember Greg, Katie and I dancing around the house to Disney songs, such as I Wanna Be Like You from the Jungle Book. We may not have had much money, but we did have a lot of fun.

The trouble begins!

Greg was a funny, smart, big hearted and very intense kid. He got into lots of mischief when he was younger and he kept me on my toes. Most of it was harmless. He went to parochial school through 6th grade and was always in trouble for something. He was banned from a class trip to the Franklin Institute in 6th grade. Why? Because he told one of his classmate’s mothers that she had sausage toes. Of all the things to get banned from an educational trip for, can you imagine it? Ironic thing is, she did have sausage toes! It was around this time that I got re-married and I left a full-time marketing & PR director position to start my own firm. We moved from Pittston to a nice neighborhood in Bear Creek.  I wanted to be able to work from home and be there when the kids got home from school.

Greg and his car

The following year, Greg transferred to public school for junior high. He was still mischievous and even more intense, especially in sports. He was extremely competitive and took sports very seriously, both at home and at school. If his favorite pro football team lost a game, he would run outside and fling that expensive Eagles helmet across the street or rip apart a team jersey.

Greg went though a lot of changes in a short time, so I tried to be patient. He and I certainly didn’t see eye to eye about much during his high school years, I’m just glad I survived them. His sister was a little angel compared to him. It seemed like every day, there was another Greg disaster, and many involved cars. Once, he snuck my car out while he was still too young to drive. He hit a railing backing out of the garage, denting and scraping the paint off the car door. The damage was on the passenger side of the vehicle, so it took me awhile to catch on. We came out of the mall one day and he looked at the car and said “Mom, it looks like someone hit you.” I eventually caught on when I saw that the railing was knocked off the porch and there were paint chips from the car all around.

The year he got his driver’s license, he drove his car through our closed garage door one day while I was grocery shopping. He called me on my cell and told me what he did. Greg then proceeded to hang up on me before I could say a word. By the time I got home, I wanted to kill him. We made him pay for the repairs to the door, but it didn’t stop his careless behavior.

Ruth, the police are on the phone for you

Later that same year, I got a call from the police one night telling me my car had been abandoned on a Wilkes-Barre street. Not only abandoned, but left in the middle of a one way street, going in the wrong direction. The car was still running with the doors wide open. Greg had borrowed my car earlier that night to go out with some of his friends. They were supposedly going to a football game, but instead they decided to drive around and egg houses. Oh, yes he did! I guess he egged the wrong person, because he ditched the car as the angry homeowner was chasing him. He did this and so much more. You never knew what the next day would bring with Greg. He was grounded a lot during those years as you can imagine. And, I felt like I was turning into a raging lunatic. I was more a prison warden than a mother. Why would I eventually decide to mix family and business you are probably wondering.

In the Navy..I can sail the seven seas

When he graduated high school, Greg had no idea what he wanted to do. He attended community college for a bit, but it’s not where he wanted to be. He had no direction and was angry at just about everybody and everything. Greg made the decision to join the Navy and it’s the best thing he ever did. He came out of boot camp a different person. A man with a real purpose. I remember going to see him graduate from boot camp. We went to Navy Pier in Chicago to celebrate. A little boy walked up to him, tugged on his uniform and said “thank you for your service.” My mom was with us and she had tears in her eyes. I was beyond proud of him.

Greg was eventually stationed on a guided-missile cruiser, the USS Chancellorsville, in the Pacific. It was part of the aircraft carrier USS Ronald Reagan strike group. He spent five years serving our country and he developed a wonderful appreciation for his life and for everyone around him. We kept in constant contact through letters (yes, letters), emails and an occasional phone call when he was able. He visited Hong Kong, Thailand, Singapore and Dubai. The ship also facilitated humanitarian missions to many countries in need. While he was enlisted, I had the opportunity to travel with Greg and his shipmates for seven days at sea aboard the cruiser, but that story is for a different blog. It’s an experience I will never forget. Greg’s final months in the Navy were spent off the coast of Japan to support disaster relief operations. They provided aid for the areas devastated by the 8.9 magnitude earthquake and resulting tsunami in 2011.

A new chapter begins

During his Navy years, when his sister went off to college, I decided to follow my dream of opening a restaurant. For ten years, I operated both my marketing business and Cork Bar & Restaurant, a play on wine and also my name. During that time, I was probably working about 85 hours a week. I thrived on the fast-pace of the restaurant business and loved interacting with all of my customers. I also loved the challenge of the marketing and PR business. A full-time marketer and publicist by day and a restaurateur by night. That ten year period took family and business to a whole new level of chaos. The growth of my marketing business played a role in my decision to sell Cork earlier this year. We were expanding to provide our clients with digital marketing services, social media services, content marketing and more. I also missed seeing my husband, who was busy with his own business, Corcoran Printing. When I sold Cork, we went out on top, ranked number one on Trip Advisor and with a great following. I’m happy to report it is still locally owned and still has most of the staff that was with me.

When he left the Navy, Greg attended Temple University where he earned a bachelors degree in marketing in just three years. He came out with a real drive to build a successful career. Greg worked hard during his time in the Navy and was ready to work even harder back in civilian life. After graduating from Temple, he worked in sales and management for a couple of years. He then got the itch for mixing family and business and made the move to join us working in business development for our credit union marketing division, COR Strategic Group. Today, he gives everything he does 110 percent just like his mom.

Family and Business – Greg and I today

I’ve learned that Greg and I are a lot alike and I think we’re going to make very good business partners. This new journey combining family and business should be interesting to say the least. The intensity he had as a child stuck with him. It drives his passion for doing the best possible job for his clients. I share that passion. We also share a tenacity to succeed and never allow failure to be an option. Greg and I are fighters. We fight hard to ensure our clients succeed and we just don’t give up if we really believe in something.

We’re also both brutally honest. Ask us what you think and you’re going to get the truth. No filter. I think that’s a plus for our clients, they know they can trust us to be totally honest with them. We don’t just say what we think you want to hear. You always get the truth from us. We want to do the best possible job for each and every client. We get personally involved, because we feel our clients deserve it. Our partnership is a work in progress, growing and changing. One thing we can agree on. Besides our family and our rescue pups, our clients are our number one priority. Be sure to follow our social media pages for more blogs and to see how this mother and son duo is doing with family and business. We’ll also be blogging with marketing tips and other important topics to keep give you an edge in business. Visit us at anytime!


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Developing a social media marketing plan to build your brand

Thursday, November 9th, 2017

Social media is all about engaging your audience. If you’re not taking advantage of social media to help build your brand, you may be missing out on a cost effective marketing tool. What exactly is engaging your social media audiences? Its building followers and getting likes, comments, shares, retweets and clicks to your posted links. It’s opening up a two-way conversation with your customers. Relevance is extremely important in engaging and interacting with your social media fans. If you scroll down your social media feed on any given day, you are inundated with information. You want to stand out from the noise with interesting content that your followers will find relevant and useful. A social media content creation specialist can help you build the content you need build relationships and stand out get noticed.

3 Tips for an effective social media strategy

1. Choose the social media platform that best fits your audience and your goals
Is your goal brand awareness, lead generation or engagement? There are many social media platforms from which to choose. It’s best to choose just two or three to focus on. A social media agency can help you determine the best platform for your goals. Consider which is best for your business and brand? Facebook is by far the most widely used social media network. According to SocialMediatoday, Facebook has 1.9 billion unique monthly users. 75% of users spend twenty minutes or more on the site each day, and it’s the best place to reach millennials as well as gen x. It’s the smart choice for almost any brand looking to expand its reach.
If you’re targeting a younger audience, then you may want to incorporate Instagram into your social media mix. Instagram is the fastest growing social media platform. 90% of Instagram users are under 35. Looking to engage primarily with women, then consider Pinterest. This social media platform has predominately female users across a wide range of ages, from 18 to 64.

2. Be consistent with social media posting
If you want to build and keep a following for your brand on social media, you must post consistently. Work with a social media marketing company to build a monthly social media plan. You can plan in advance and pre-schedule postings for two or three platforms. It is not a one size fits all plan for all social media platforms. Posting frequency depends on the platform. For Facebook, you should post a minimum of three times per week, but no more than one social media post per day. According to research from Hubspot, Facebook pages with over 10,000 followers were the only ones for whom posting more increased the number of clicks per post. For businesses with less than 10,000 Facebook followers, the more often they posted, the fewer clicks per post they received. Brands that posted just 1 to 5 times per month saw an increase in engagement. For Twitter and Instagram, you can increase your frequency. Shoot for one or two Instagram posts a day. The life of a tweet is only about 18 minutes, so tweet as much as you want. Just remember, across all social media platforms, consistency is key.

3. Capture attention on social media with photos, graphics and videos
Posts with photos or engaging graphics or video have a much higher engagement rate than text-only social media posts. Hubspot said that Facebook posts with images see 2 times more engagement than those without images. Tweets with images receive 150% more retweets than tweets without images. It’s important to incorporate eye-catching photos and other graphics into your social media marketing calendar.

Social media opens lines of communication between businesses and consumers

Social media is a convenient channel for consumers to engage with a brand. It’s important to monitor all of your social media channels and respond quickly to comments and questions. This will encourage even more interaction and help connect you on a human level. Most importantly, this open line of communication with your followers will enable you to show your brand’s personality and authenticity.

When posting to social media, strive to provide value to your followers and encourage conversations. Use the rule of thirds when creating content. One third of your content promoting your business, products and services, one third sharing news and educational content and one third of a more engaging nature. Highlight employee activities or accomplishments, promote community and non-profit events and post various photos that relate to your business. Following this rule will help you build loyal fans.

Contact a social media marketing company today

Poor social media planning can lead to ineffective marketing and missed opportunities. The social media consultants at Corcoran Communications can work with you to build a social media plan to meet your goals. We can also help with social media advertising. You can view a list of our social media services online at link to social media page. Want to learn more? We’d love to hear from you. Call us at 570-472-0365 or email

Harness the power of Influencer Marketing

Thursday, November 2nd, 2017

Consumers often look to those they trust for advice on products and services. For large national brands, these “influencers” may include celebrities or other public figures. For smaller businesses, influencers could include key community figures who endorse certain products or bloggers who have a particular area of expertise. Basically anyone with a large social media following can potentially be an influencer. Whether your business is large or small, an endorsement by an influencer who is able to sway public opinion regarding your product can be instrumental in growing your sales. Influencers also help to build consumer trust for your brand. 

Influencer marketing has become key to many digital marketing strategies in the past few years. Targeting specific influencers can potentially provide you with an open door to their social media followers. Your focus should be on developing genuine relationships with influencers. These relationships should be built on trust. It’s best to target thought leaders who have a real interest in your products and services. Those who are knowledgeable about your products can become genuine brand advocates.

How to select product influencers

Authenticity is key. You want to seek out thought leaders who will provide genuine recommendations and product reviews. Influencers are people others listen to and look to for advice. Your influencers should also have a large social media or blog following. You want to see followers who are actively engaged, commenting and sharing. Begin by selecting people who will use your products and provide honest feedback and information to others about these products. For instance, a marketer of baby products may target mommy bloggers who have a use for their products, as well as a large following of your target audience. Those marketing new technology may seek out millennials with tech experience to try a product and provide reviews and recommendations. Selling kitchenware? You may seek out popular local chefs or Food Network personalities to help showcase your products to their followers.

Finally, when you approach a potential influencer, provide them with a short synopsis of your brand, why you feel they are a good fit, and your goals in working with them. Make it as easy as possible for them to work with you. Once you are working with an influencer, keep in touch and communicate regularly. You need to continue to develop your relationship.

Influencer marketing can help you better target your audience

When you are looking to market to a vey particular market segment, there’s no better way than with influencer marketing. It’s one of the fastest growing forms of marketing. It all starts with accurately identifying key influencers. Once you have your influencers, you need to connect with their audiences. Provide products and services for review that will be of the utmost interest to their followers. Continue to provide relevant content and useful educational information.

Influencers who blog or post on social media about your products can also help improve your search rankings. This buzz that starts on social media will make it easier for others to find you online. The more mentions your receive on social media, the more relevant you will be on search engines.

Three Key Benefits of Influencer Marketing

  1. Influencer marketing is cost effective.
  2. Influencer marketing feels more genuine to consumers than traditional advertising.
  3. Brand awareness can grow significantly with a targeted influencer marketing plan.

Looking for an influencer marketing agency to develop an influencer marketing plan for your business? Corcoran Communications can help you identify brand influencers and target your key audience. Call us today at 570-472-0365 or email